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our next webinar
On Friday 29 April, the next webinar by Ger Koole PhD will take place. This time he will talk about contact center measurements and argue why WAPE is best. Do you want to know why, disagree, or want to receive CCmath's WAPE toolkit at the end of the webinar?
Then join us for free from 16:00 - 17:00 GMT+1.
If you cannot attend the webinar live, please register anyway and we will send you the recording later.
Our next webinar will be held in June. Please register in advance and you will be notified of the details shortly.
If you have any tips or questions about our webinars or are interested in our custom webinar/training. Let us know via the contact form!
Do you want a head start?
Go visit WFM-Academy, our eLearning platform. Here you can take courses and training whenever you want, at your own pace.
Follow a full-scale training such as the comprehensive Forecasting program, or try a single course like Multi-Skill Systems or Call Arrival Processes. Through quizzes and assignments, you will be challenged throughout your training, which will be assessed by Siqiao Li PhD.