Online Erlang Calculators
With the online Erlang calculators, you can make quick capacity and forecasting calculations. Do you prefer making calculations in Excel?
Please explore our new Erlang Add-in for Office 365. Start your free trial and find out the convenience of this one-of-a-kind tool!
With the online Erlang calculators, you can make quick capacity and forecasting calculations. Do you prefer making calculations in Excel?
Please explore our new Erlang Add-in for Office 365. Start your free trial and find out the convenience of this one-of-a-kind tool!
Please note that the Erlang calculators are only available on a desktop device.
During the webinar on 29 April, Ger Koole PhD argued that WAPE is the best accuracy measure for your forecast. He illustrated why using the Excel macro below. Download it for free and test the WAPE function yourself!
You can download the WAPE calculator here.
Rewatch the second part of the webinar, the explanation of the calculator down below:
Do you prefer working in Excel?
The Erlang Calculator for Excel provides 25+ custom functions for contact centers, including Erlang X, Chat, Blending and more.
Use the Erlang functions in your own worksheets or try the demo sheets to start calculating immediately.
