About CCmath

CCmath was founded in 2005 with the commitment to make Call Center Mathematics accessible to everyone, based on the vision that companies can significantly improve the efficiency level of their WFM process when they have access to advanced mathematical methods.

A few years later, we had reduced the complex WFM mathematics to accurate and accessible tools such as CCforecast, CCschedule and the Erlang Calculators. In 2020, we expanded like never before and released our brand new WFM suite with unprecedented Machine Learning and Artificial Intelligence capabilities. CCschedule, CCforecast, and Omnisim will bring your WFM process to an entirely new level.