About CCmath

CCmath was founded in 2005 with the commitment to make Call Center Mathematics accessible to everyone, based on the vision that companies can significantly improve the efficiency level of their WFM process when they have access to advanced mathematical methods.

A few years later, we had reduced the complex WFM mathematics to accurate and accessible tools such as CCforecast, CCschedule, and the Erlang Calculators. Over the past few years, we have expanded like never before and released our brand new WFM suite with unprecedented Machine Learning and Artificial Intelligence capabilities. CCforecast and CCschedule will bring your WFM process to an entirely new level.