"CCforecast is the basis of our whole WFM process. We are keen on extending the CCmath WFM solution to the scheduling, intra-day management, and possibly capacity planning modules. Without CCforecast, we would go back to the old ways of Excel-based WFM instead of taking a leap into the future of WFM."
David Corbel
WFM Specialist at Delta Energie
"Worth the return on investment? Yes absolutely! I have more actionable insights and better forecasts, which result in achieving my KPIs and SLs easier."
Leon Leenders
WFM Specialist at CZ
"CCforecast saves me a lot of time building and maintaining models, improves my forecasting accuracy, provides quick insights, and delivers good support when I have questions and/or issues."
Bas de Keijzer
WFM Coördinator at Vitens
Erlang C, X and Chat Calculators
For accurate capacity calculations you will need the Erlang formulas. So why not use our online calculators or Excel add-in? They are fast, powerful and, unlike others, guaranteed 100% error-free.
For accurate capacity calculations you will need the Erlang formulas. So why not use our online calculators or Excel add-in? They are fast, powerful and, unlike others, guaranteed 100% error-free.