Innovative | Accurate | Accessible
With our WFM software, anyone can make an accurate forecast and manage capacity precisely. We have been conducting scientific research into contact centers for more than 15 years. Are you a Math-Genius? With CCmath you don’t need to be. Complex calculations in Excel are also a thing of the past with our innovative solutions.
These companies and organizations enjoy our services and software
Many companies worldwide already benefit from our planning and forecasting software. They calculate their capacity so accurately that they will not plan too many or too few employees in their contact center and raised their forecast accuracy to 95%.