Accurate Forecasting
Precise Staffing
Efficient Scheduling

Next-level software to optimise your contact center

✓ Save Costs
✓ Happier Customers
✓ Satistied Employees

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Accurate Forecasting,
Precise Staffing,
Efficient Scheduling

Next-level software to optimise your contact center

✓ Save Costs
✓ Happier Customers
✓ Satistied Employees

Accurate

With our automated machine learning software, anyone can improve the accuracy of their forecasts and capacity management.

Efficient

Always deploy the right number of agents for your customers at peak and off-peak times, regardless of the size of your organization.

Reliable

Our solutions are based on sixteen years of scientific WFM knowledge and advanced machine learning and AI algorithms.

Happier Customers, Satisfied Employees, and Lower Costs!

Accurate

With our automated machine learning software, anyone can improve the accuracy of their forecasts and capacity management.

Efficient

Always deploy the correct number of agents for your customers at peak and off-peak times, regardless of the size of your organization.

Reliable

Our solutions are based on sixteen years of scientific WFM knowledge and advanced machine learning and AI algorithms.

Workforce Management Software for Contact Centers

CCforecast

CCforecast screenshot

CCschedule

CCforecast

CCschedule

Erlang C, X and Chat Calculators

For accurate capacity calculations, you will need the Erlang formulas. So why not use our online calculators or Excel add-in?
Unlike others, they are fast, powerful, and guaranteed 100% error-free.

For accurate capacity calculations, you will need the Erlang formulas. So why not use our online calculators or Excel add-in?
Unlike others, they are fast, powerful, and guaranteed 100% error-free.

About CCmath

Interested?

Discover how CCmath can benefit you!

Request an introductory meeting to learn about our solutions, or book an online coffee appointment with our sales consultant directly here.


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    Our Customers

    Telecom, contact centers, insurance, healthcare, government, energy suppliers, and more!