Workforce Management Solutions and Services - CCmath

Next-Level
Workforce Management

Reducing your Costs while
Improving your Service Level and Employee Satisfaction

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Next-Level
Workforce Management

Reducing your Costs while
Improving your Service Level and Employee Satisfaction

Accurate

With our automated machine learning software, anyone can improve the accuracy of their forecasts and their capacity management.

Efficient

Always deploy the right number of agents for your customers at peak and off-peak times, regardless of the size of your organization.

Reliable

Our solutions are based on 16 years of scientific WFM knowledge and advanced machine learning and AI algorithms.

Happier Customers, Satisfied Employees, and Lower Costs!

Accurate

With our automated machine learning software, anyone can improve the accuracy of their forecasts and their capacity management.

Efficient

Always deploy the right number of agents for your customers at peak and off-peak times, regardless of the size of your organization.

Reliable

Our solutions are based on 16 years of scientific WFM knowledge and advanced machine learning and AI algorithms.

Happier Customers, Satisfied Employees, and Reduced Costs!

CCforecast

CCschedule

CCforecast

CCschedule

Erlang C, X and Chat Calculators

For accurate capacity calculations you will need the Erlang formulas. So why not use our online calculators or Excel add-in?
They are fast, powerful and, unlike others, guaranteed 100% error-free.

For accurate capacity calculations you will need the Erlang formulas. So why not use our online calculators or Excel add-in?
They are fast, powerful and, unlike others, guaranteed 100% error-free.

About CCmath

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